Senior Assistant Gift Shop Manager – Basilica of The National Shrine (Washington, DC)

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SENIOR ASSISTANT GIFT SHOP MANAGER
Management, FT Employee
Basilica of The National Shrine (Washington, DC)

The Basilica of the National Shrine seeks a motivated and experienced retail professional to assistant the Store Manager in all aspects of the daily operations of the stores. We are looking for an organized, positive and detail oriented individual who will take initiative to maximize sales, provide superior customer service, enhance the visitor experience and maintain standards for productivity of part time staff.

Senior Assistant Store Manager Gift Shop

Responsibilities include but not limited to:
• Support and assist the Store Manager in all areas of business
• Manage part-time staff of 10-15 to ensure dress code and customer service policies are adhered to. Prioritize customer service over tasks as appropriate.
• Hire, train and schedule staff to business needs including receiving and ticketing merchandise, re-setting the floor and special events
• Manage replenishment process for key items and categories, including an automated schedule of ordering and receiving, and the process of merchandise presentation on the selling floor and stockroom
• Assist in managing customer order management system
• Follow open and close procedures and daily reporting
• Assist in maintaining neat and organized stockrooms
• Ensure store maintenance, cleanliness, and replenishment
• Assist in annual inventory preparation and process

Qualifications:
• Three years supervisory experience
• College degree
• Experience with at least one inventory control system
• Strong MS Excel, Word and Outlook skills
• Excellent customer service skills, and knowledge of the Roman Catholic Faith

Positions require flexible work schedule, including weekends and holidays and daily physical activity. Benefits include medical insurance, pension plan and paid vacation.
www.nationalshrine.com

Please email your resume to Amy Maloney, Manager, The National Shrine Shops at
[email protected] (144)

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