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SALES ADMINISTRATOR-SALES REPRESENTATIVE
Clerical/Administrative, FT Employee
Catholic Word (Necedah, WI)
Sales Admin/Sales Rep
This is an important role in the company that supports the sales department through answering incoming sales calls, and providing admin support for the sales department. This position works directly with the retail sales team and has indirect reporting responsibility to the Vice President of Sales. This is a full-time position. Location: Necedah, WI
-Support the mission of the company, acting at all times with honesty, integrity and respect for others.
-Effectively communicate with customers in a friendly and professional manner by telephone, e-mail, regular mail correspondence, fax, and over the Internet.
-Act in such a way as to contribute to a long-term relationship with the customer
-Make changes or updates to a customer’s profile or account information. Keep records of transactions, and update and maintain databases of information.
-Transfer a call to someone who may be better able to respond to the customer’s needs.
-Handle general inquiries like pricing, products, scheduling etc.
-Complete daily sales call logs and reports for the department.
-Data entry, as assigned
-Recognize, document and alert the team of trends in customer calls.
-Keep records of transactions and update and maintain databases of information.
-Participate in outbound campaigns as needed.
-Other duties and projects as assigned.
Experience / Qualifications:
-Ability to successfully deal with difficult or irate customers positively and calmly
-Strong organizational skills
-Excellent command of Word, Excel and Google software
-50+ wpm typing
-Experience with CRM software
-Ability to record, type and distribute notes from meetings as needed
-Use multiline telephone systems
-Enter information into a computer while speaking to customers
-Consult with team members to determine the best course of action when appropriate
-Ability to prioritize various tasks and take direction from various team members
Please send Resumes:
Attn: Katie Iversen- Sales Admin/Sales Rep position
Fax: 847-658-5692 (67)