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RESETTLEMENT SPECIALIST (BILINGUAL)
Other, FT Employee
Company (Clinton Township, MI)
Position: Resettlement specialist
Position Type: Full Time
Reports To: Director, Immigration & Refugee Services
Objective: The role of the resettlement specialist is to assist newly arriving refugees resettle in their new communities and acculturate, recover from past trauma, gain personal independence and economic self-sufficiency, and quickly become able participants and productive, contributing members of American society while adhering to funding sources guidelines.
• Ability to converse in the languages of the refugees currently resettled by the program (Arabic or Chaldean) is required
• A Bachelor degree in a related field is preferred.
• Some prior experience in Social Service, case management, or refugee services is desirable.
• Strong computer skills including all Microsoft Office applications
• Must have a valid Michigan driver’s license and reliable means of transportation
• Demonstrate written and verbal language proficiency in English.
• Strong organizational skills and above average ability to handle busy, complex situations and meet deadlines occasionally under time constraints.
• Strong listening skills and ability to respond to client needs and provide information, including community resources.
• Ability to assist and cooperate with other staff within the agency in a professional manner.
• Knowledge of confidentiality on all matters involving clients and the Agency.
VI. Responsibilities & Essential Functions:
• Use agency resources effectively to accomplish program goals and objectives
• Follow established criteria to: identify needs, develop service plans, provide counseling, make referral, track client progress, and assess program effectiveness.
• Document each case through agency forms, case notes, and computer database, indicating all contacts made with and on behalf of the clients, both internally and externally.
• Maintain confidentiality of refugee families and fellow staff members
• Conduct home visits and provide assessment. Report problems and concerns.
• Provide cultural, housing, resettlement, and financial orientation for each newly arrived case.
• Teach and coach clients on topics of financial literacy, including maintaining a household budget, managing a bank account, etc.
• Make appropriate referrals to social service agencies, community resources, public housing, and other organizations when necessary. Help clients enroll in English classes and Cultural Orientation programs.
• Participate in weekly staff meetings, bi-weekly case review meetings, and occasional community meetings and provide input and suggestions.
• Become familiar with multiple state, local and federal programs.
• Support CCSEM’s community-wide activities that promote the goals and objectives of the program.
• Adhere to and support all CCSEM policies and its funding sources guidelines and contract provisions.
• Other tasks as assigned by direct supervisor (94)