President and CEO – Lowry Rhoads Associates (Houston, TX)

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PRESIDENT AND CEO
Executive, FT Employee
Lowry Rhoads Associates (Houston, TX)

THE AGENCY

Catholic Charities Community Services-Arizona (CCCSA) has over 80 years of experience providing help and creating hope in Arizona as one of the major social service agencies of the Roman Catholic Diocese of Phoenix. This is the charitable arm of the diocese, a 501(c)(3) tax-exempt social service organization with its central office in the city of Phoenix. The mission of Catholic Charities is to feed the hungry, give drink to the thirsty, clothe the naked, care for the sick, welcome the stranger and minister to the imprisoned. The services provided include: Sheltering the homeless and abused; Protecting and nurturing children; Strengthening and reunifying families; Welcoming and assisting refugees; Aiding those in crisis; Helping the impoverished.

CCCSA is run by approximately 367 full-time equivalent employees and an annual operating budget of approximately $28 Million. Over eighty (80) percent of funds come from government contracts, with the balance coming from the United Way, local parishes, program fees, direct mail appeals, foundation grants, and events.

THE SITUATION

Catholic Charities Community Services is seeking a proven leader to continue the successful growth and quality of services necessary to meet the rapidly growing needs of the community. The incumbent CEO will be retiring by the end of this year.

THE POSITION

The CEO is responsible for the overall direction and day to day management of Catholic Community Services within the context of the Roman Catholic Diocese. With the Chair of the Board, the President and CEO enables the Board of Directors to fulfill its function and gives direction and leadership to the staff in achievement of the agency’s mission and serves as a catalyst to foster a collaborative work environment. The CEO’s role includes inspiring, motivating, organizing, facilitating, and providing witness to the Church’s concern for the poor, the disadvantaged, and all who hurt regardless of race, creed, color, national origin, or economic status. Candidates for this position must be active, practicing Catholics in full communion with the Roman Catholic Church.

SPECIFIC RESPONSIBILITIES

• Leadership – Provide clear direction and a sense of priorities which foster the development of a common vision for Catholic Charities among volunteers, staff, human services providers, and the community. Guide Catholic Charities, its Board, committees, and employees in matters of policy and program formulation and interpretation.
• Strategy – Take the lead in identifying changing social welfare needs in the Diocese and new opportunities for service. Make appropriate planning recommendations to the Board. Develop plans for the perpetuity of the organization, both financially and in the delivery of service to the community.
• Commitment to Diversity – Be responsible for unequivocal commitment to diversity in every aspect of work and daily living. Identify with and be able to facilitate unified efforts among all segments of the community.
• Fund Development, Marketing and Communications – Develop and implement all fundraising efforts to provide the necessary resources to support the mission including, major gifts, direct mail appeals, foundation and governmental grants, and events. Develop a marketing plan and oversee the communications efforts to achieve a consistent message and increase community awareness of the mission. Serve as the chief spokesperson for the agency.
• Program Services and Advocacy – Be responsible for maintaining the Catholic identity of the Agency and ensuring that the work of the Agency remains faithful to the teachings of the Catholic Church. Oversee the development and implementation of a strategic plan, continuous quality improvement program, and annual work plan. In that regard, expand or contract program services accordingly, responding to changing community needs and the direction of the Bishop. Serve as the formal linkage between Catholic Charities and the local, state, and federal government. Coordinate with the Diocese concerning the development and implementation of an annual advocacy agenda.
• Board, Parish, and Community Relations – Support the Bishop in assuring that Catholic Charities remains an effective social service arm of the Catholic Church; support and advise the Board of Directors in their governance and policy development for the agency as well as planning the future. Create and maintain positive relationships with Diocesan personnel, pastors, and parish staff in order to serve the Catholic community well. Engage in community activities that position Catholic Charities as a leader and collaborator to address community problems, i.e. homelessness, immigration reform, affordable housing, etc.
• Finance and Administration -Oversee the agency’s financial management and reporting, operating and capital budgeting, and fiduciary accountability. Oversee the recruitment and retention of staff; staff development, performance planning and appraisal, and a wage and salary administration plan. Provide for technology and a work environment that supports efficiency and security.

CANDIDATE SPECIFICATION

The ideal candidate will:
• Be an accomplished leader adept at articulating the mission of the organization, with the ability to inspire and encourage others to participate in the goals and objectives of Catholic Charities.
• Be an executive leader with proven effectiveness in administration and management, including human resources, budgetary supervision, resource development and fundraising.
• Demonstrate a willingness and commitment to further the organization’s strategic plan and have substantive experience in or related to Catholic Charities, as well as in organizational development, program planning, implementation, and evaluation.
• Exercise demonstrated skills in resource development and the art of fundraising.
• Demonstrate knowledge and ability to comply with Council on Accreditation license requirements and state child placing standards.

EDUCATION CREDENTIALS

• Bachelor’s degree required, preferably in the fields of business administration, management in human service organizations, social work, or other related disciplines.
• Advanced degree preferred, preferably with a specialization in management and administration.

PERSONAL SKILLS AND CHARACTERISTICS

• Dedication and Drive – The importance and enormity of the job requires near-total dedication and tireless effort to fulfill management and external commitments.
• Interpersonal Skills – The CEO must work effectively with a wide range of personalities and must have the interpersonal skills required to smoothly interface and represent Catholic Charities with numerous constituencies.
• Good Judgment – The CEO is frequently called upon to make or influence decisions, expenditures, external relationships, etc. that require experience-based good judgment to supplement the facts.
• Character – Personal values and behavior must all be beyond reproach.
• Results Oriented – Well organized, self-disciplined, and able to focus on the most important projects. Decisive. Contagious sense of urgency. Gets things accomplished on time, with minimal stress, and proper expenditure of resources.
• Intelligent – Bright and well-educated. Able to assimilate quantities of information and focus on the key issues. Able to deal with broad issues and detailed facts (e.g., financial results).
• Language skills – An ability to speak, read and understand Spanish is not required, but would be a definite asset.
• Commitment to Catholic doctrine. (253)

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