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MEMBERSHIP PROGRAM MANAGER
Fundraising, FT Employee
Cardinal Newman Society (Manassas, VA)
The Membership Program Manager is a key member of The Cardinal Newman Society’s Development team and is expected to contribute substantially to the improvement and success of the Society’s donor acquisition, recognition, cultivation, solicitation, and recordkeeping activities. The Membership Program Manager is responsible for The Cardinal Newman Society’s direct mail and donor communications programs, oversees direct mail vendors (including lists, print, mail, caging and fulfillment), manages the Society’s integrated database, and manages product orders and inventories.
The Membership Program Manager is supervised by the President, reports regularly to the Executive Vice President, and coordinates activities with other members of the Society’s Development and Communications staff. This is a full-time position from The Cardinal Newman Society’s offices in Manassas, Virginia.
Specific areas of responsibility include but are not limited to:
• Designs, implements and manages all Membership Program activities including direct mail and donor communications (print and online), oversight of direct mail vendors (including lists, print, mail, caging, and fulfillment), fulfillment of product orders, database management, and inventory product management.
• Manages all strategies and activities for donor acquisition, recognition, cultivation, solicitation, and recordkeeping.
• Develops and implements a comprehensive Membership Program Plan and Calendar appropriate to the size and resources of the organization, in coordination with the Society’s leadership and Development staff, and with the approval of the President.
• Meets or exceeds income projections in the Membership Program Plan.
• Monitors and evaluates the performance of the Membership Program and reports data regularly to the President.
• Ensures consistency of messaging across all Membership Program activities to advance and clearly articulate the mission and vision of The Cardinal Newman Society.
• Adheres to the highest ethical standards of fundraising and employment; listens and strive to attend to donors’ interests and needs as appropriate to The Cardinal Newman Society’s needs and mission; shows a positive and engaging demeanor when communicating with donors.
Development Office Infrastructure & Processes
• Creates office systems to support all Membership Program projects and operations.
• Manages donor and gift record-keeping, processing, and acknowledgment.
• Manages pledge reminder and acknowledgement programs.
• Reports all significant Membership Program activities and progress to the President, and provides regular reports as requested.
• Cultivates, identifies, and reports potential major donors to the President and appropriate Development staff, and provides any available materials and information needed to visit, cultivate, and solicit major donors.
• Recruits, interviews, and selects well-qualified Membership Program staff in consultation with the President, as resources allow.
• Supervises, trains, and motivates Membership Program staff to ensure productivity and employee satisfaction.
• Recruits, selects, trains, and supervises volunteers for special Membership Program projects and events.
• Works closely with the Executive Vice President and Communications staff to coordinate membership and public relations activities with Development priorities.
Qualifications for this position include:
• Dedication to the mission and ideals of The Cardinal Newman Society, including the “Commitment to Fidelity and Excellence”.
• A practicing and faithful Catholic who is familiar with Catholic tradition, teachings, and education.
• Five or more years professional fundraising or related experience, preferably in Catholic and/or higher education environment.
• Proven experience in designing and managing membership program activities and managing a member database.
• Experience with developing and maintaining productive working relationships with donors and co-workers.
• Excellent verbal and written communication skills.
• Ability to work as a leader and as part of a team.
• Proficient use of standard office computer software and development database systems.
Compensation includes a salary commensurate with the employee’s expertise and experience and a full range of employee benefits including full-family health and dental insurance, life insurance, and a retirement plan with employer contributions. (145)