MANAGER II – SHIPPING
Management, FT Employee
Catholic Relief Services (Baltimore, MD)
Job Title: Shipping Manager
Division: Operational Excellence
Location: Baltimore, MD/Headquarters
Reports to: Director, Commodity & Supply Chain Management
About CRS: Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Job Summary: CRS is the largest Private Voluntary Organization (PVO) in food aid and ships approximately $120M-$160M per year in commodity and freight to 9-15 countries. The Manager of Shipping manages the process of shipping food aid commodities donated by the US Agency for International Development/Food For Peace (USAID/FFP) and the US Department of Agriculture (USDA) to CRS’ country programs. In addition, the manager oversees other shipments as needed, primarily related to emergency programs. The operational functions required to handle these shipments have been outsourced to LifeLink Logistics since 2007 and they act as CRS’ freight forwarder and shipping staff, under the leadership of the manager. These functions include the call forward of food, the tracking of food movements, contracting for ocean freight, marine claims and USAID freight payments, and producing related financial reports.
The manager works with the country programs and relevant HQ departments to promote improved logistics capacity. In coordination with compliance and supply chain management staff, s/he interprets USG and other donor regulations related to commodity shipments, and provides explanations and clarification. S/he is involved in working groups, steering committees and trainings that relate to the shipment of food aid for both monetization and distribution. S/he serves as the liaison between CRS and the transportation departments of USAID/USDA. Furthermore, the manager facilitates strong communication and information sharing among the country programs, HQ departments, LifeLink and the USG. S/he ensures relevant information is provided in a timely manner in order to strengthen analysis, problem-solving and prevention, the identification of capacity gaps and opportunities for capacity strengthening.
Management and Oversight•
• Provides oversight and management of the outsourced shipping staff, LifeLink Logistics, including advising them of CRS policies and standards, monitoring adherence to the contract and facilitating internal discussions when needed.
• Advises on and coordinates the shipment of other items from HQ to country programs when needed (especially related to emergency programs).
• Reviews claims status reports and resolves issues that would prevent claim submission and reimbursement of fees.
• Works with Legal Department on USDA claims negotiated by CRS with the carrier.
• Reviews, approves and processes payments to carriers.
• Provides monthly shipment reports and works with Finance Department to ensure reconciliation of the shipping bank account and commodity forecast.
• Works closely with the Public Donor Liaisons to review US Agency for International Development/Food For Peace (USAID/FFP) and US Department of Agriculture (USDA) agreements for compliance with shipping requirements.
• Acts as liaison with USDA Chief of Transportation and USAID/Transportation Division regarding compliance with shipping guidelines by ocean carriers and issues raised by the country programs.
Technical Assistance, Systems and Tools
• Reviews monetization contracts and participates in discussions regarding shipping terms and payment mechanisms.
• Reviews commodity forecasts and confirms that each country program calls forward their allotted tonnages on a timely basis.
• Provides technical assistance to proposal and new business development as needed, including the development of budgets and forecasts.
• Reviews and advises on inland contracts and invoices for country programs.
• Develops training materials for various shipping functions such as surveys, discharge terms, inland freight, etc. and leads/participates in training events as appropriate.
Coordination and Information-Sharing
• Coordinates with LifeLink on the provision of data and reports to meet the needs of various departments, and advises on the development/adaptation of interfaces between LifeLink data and CRS financial and supply chain management systems.
• Provides information to executive management and others on relevant issues regarding food aid, including USG policies.
• Responds and/or coordinates responses to ad hoc requests for information regarding CRS shipments from outside agencies such as World Food Program (WFP), US Government Accountability Office (US/GAO), USAID, etc.
• Participates internally in Monetization Review Committee meetings, Supply Chain Management System Steering Committee and Commodity Management Meetings.
• Participates externally in Food Aid Consultative Group (FACG), Transportation Working Group and other working groups as required.
• Represents the Agency at relevant food aid and shipping meetings and conferences.
Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
o Serves with Integrity
o Models Stewardship
o Cultivates Constructive Relationships
o Promotes Learning
Key Working Relationships:
Internal: Commodity and Supply Chain Management; Operational Excellence; Finance; Purchasing; Legal; Audit; IT; Deputy Regional Managers; Country Representatives; Heads of Operations; Commodity and Supply Chain Managers
External: USAID/Transportation; USAID/Financial Management; USDA/Transportation; USDA/Marine Claims; Ocean Carriers; other PVOs.
• Bachelor’s degree required; Masters’ degree preferred.
• Minimum six-eight years’ experience with international shipping, preferably USG contracted, either directly with USG or with PVO partner.
• International development experience, including in a developing country, preferred.
• Demonstrated understanding of USG regulations related to public resources, particularly USAID and USDA commodity programs.
• Experience working with donors like USAID, USDA, etc.
• Strong understanding of logistics, commodity and supply chain management and monetization, including contracting under government regulations.
• Familiarity with commodity-related business and operational issues and the ability to reflect those in contracts.
• Excellent interpersonal, communication, representation and networking skills.
• Excellent analytical skills
• Demonstrated experience working successfully in cross-disciplinary teams and facilitating team efforts in the workplace, as well as working independently
• Experience in one or more aspects of staff capacity development, including training and mentoring staff as well as developing training materials.
• Fluency in English required; working ability in French preferred.
• Ability and willingness to travel overseas and in the US as needed
• Normal conditions for an office environment
• Willingness and ability to travel overseas, including difficult environments
This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
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