Data Analyst – Saint Luke Institute (Silver Spring, MD)

Management, FT Employee
Saint Luke Institute (Silver Spring, MD)

Reporting to the Director of Administrative Services, the Data Analyst will have a variety of responsibilities, but is chiefly tasked with design, implementation and support of data management strategy, project management related to CRM, and providing support for end users (35) and their data needs.

Job Responsibilities:
The following is a list of related job duties and tasks; however others may be assigned as necessary:
• Project management for CRM implementation in all five areas
• Preparing development/donor data (currently in Exceed) for migration into Microsoft Dynamics CRM (emphasis on standardizing data, naming conventions, deletions
• Developing guidelines regarding the entry and maintenance of data in CRM
• Interact and collaborate with end users in order to understand and support their data needs
• Perform ad hoc analysis of data to support users and executive leaders
• Assist existing users by providing technical support and assistance with software related needs
• Primary trainer for new end users
• Some data entry (10%-15%)
The Data Analyst should possess the following professional qualifications and personal attributes:
• Highly organized with meticulous attention to detail
• Technical experience with SQL based CRM systems, preferably Microsoft Dynamics
• Demonstrated ability to work with a diverse team and contribute to a pleasant and personable work environment
• Microsoft CRM administrator experience
• Working knowledge of Exceed as it will contribute to the migration to Microsoft CRM
• Familiarity with or experience related to fundraising and development
• Proven ability to create naming conventions, formats and standards for data
• Adherence to strict confidentiality requirements
• Respect and understanding of the identity (Catholic) of the organization and ability to identify with the mission (healing of Catholic priests and religious men and women)

Applicants should apply for this role via (0)

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