Case Manager – Archdiocese of Philadelphia (Philadelphia, PA)

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CASE MANAGER
Social Work, FT Employee
Archdiocese of Philadelphia (Philadelphia, PA)

CASE MANAGER
JOB DESCRIPTION

Responsibilities:
Fully comprehends, articulates and reflects in job performance the mission and philosophy of Women of Hope – Lombard.

• Provides comprehensive intake, assessment, service planning, outcome measurement and discharge planning of each resident assigned.
• Protects client rights to privacy in manner consistent with confidentiality guidelines and professional standards of care.
• Makes and monitors referrals to resources based on needs identified in service planning.
• Establishes and maintains collaborative relationships with key contacts, treatment and health care providers, criminal justice systems, housing administrators and community programs to address unmet needs and service gaps.
• Enters and updates resident data into Agency client data systems.
• Works with the Educational Department to refer clients for assistance with educational and vocational needs, and tracking resident’s progress after schedule discharge to transitional housing.
• Collaborates with Family Services Coordinator to address issues regarding parenting, reunification and custody.
• Participates in ongoing supervisory and consultation.
• Takes random urine samples for drug testing, periodically conducts room and locker searches.
• Participates in professional development and training.
• Assists new residents with moving their belongings into the facility. When necessary, assists with packing residents belongings at the time of involuntary discharge.
• Available to assist in recreational events, shopping with residents and planning holiday activities.

Skills Required:
• Ability to establish helping relationships with clients characterized by warmth, respect and acceptance.
• Strong case management skills.
• Demonstrates knowledge of the concepts of addiction, recovery, relapse prevention and mental illness.
• Capacity to manage multiple tasks and respond to crisis with appropriate interventions.
• Demonstrate sensitivity and recognition of the concepts of diversity and incorporate this understanding into case management practice.
• Effective written and verbal communication skills.
• Proficient in computer uses and applications.

Qualifications:
• Bachelor of Social Work or related degree. Experience working with the homeless population or women in substance abuse recovery is preferred.

Supervision Received
• Social Services Supervisor (144)

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